Regardless if you call it ecommerce customer service , customer support, customer experience, good marketing customs, or only doing the best thing, in retail you are just as effective as your last client interaction. The best way to interact with your retail customers is dependent on several factors including shop policy, merchandising applications, ad programs and more. However, in the end, it boils down to how you or your sales representatives interact with clients on the floor. The next time you are on a retail sales floor, spend a little time around and listen to the terminologies and languages your team members are using with clients. You may be surprised to discover that staff members are using phrases that are off-putting. Let's have a look at some risky phrases and other possibilities that will result in an enhanced and healthier customer service. I DON’T KNOW. Clients do not expect retailers to know everything, but with regards to answering a product
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